INFORMATION

Here's the legal bit.

Our lawyer’s favourite page!

1

THE COMPANY

Blink Creative Media Limited
Registered Office:
84 Station Road, Framlingham, Woodbridge, England, IP13 9EE
Company No: 12382670

contact:

Email: hello@blinkcreativemedia.co.uk
Clacton: 01255 762764
Reading: 0118 449 2522

2

TERMS OF SERVICE

Download Terms & Conditions
Download Privacy Policy

3

INTELLECTUAL PROPERTY

All designs, projects – both physical and digitial – and works completed by us remain the intellectual property of us, the designers, unless specifically declared otherwise.

domains

All domains and websites hosted on our server remain the property of us – Blink Creative Media Limited. Should you wish to move a domain or website away from our property, you should aim to inform us at a minimum of 14 days prior to your desired date.

In moving any property away from us, you may incur transfer fees, subject to conditions. Please see our standard rates.

4

PAYMENT SCHEDULES

All monthly plans with us, which includes; Website Maintenance; Pay-Monthly Websites, Upkeep Fees and more, are invoiced a minimum of 7 days in advance of the due date for manual invoices. 

For our online system, recurring payments fall on the same day (as first paid) each month, regardless of holiday periods etc.

Failure to pay invoices within 14 days of the due date may incur a late-payment fee of 25% per week on the amount still owing.

our promise to you

We promise to aim to make all services affordable and flexible for our clients, should any of our clients find themselves in financial struggle or unable to settle any due invoices, we make ourselves available to talk to arrange a suitable and affordable plan for our client.

Please do not hesitiate to contact us should you need assistance.

5

DATA AND PRIVACY

Any personal data herein are processed in accordance with the Data Protection Act 2018, further details are available on request.

Your personal information is stored on a safe, modern and encrypted database on our server which is based in England. All information is stored with your privacy being of critical importance, and we do not process, store or share your data in any way that we see unnecessary or in breach of the Data Protection Act 2018.

6

LEGAL ADVICE

Blink Creative Media Limited and it’s staff do not provide or offer legal advice of any kind, any comments made regarding legal queries should not be taken as legal advice.

It is the customer’s (website operator’s) responsibility to provide and ensure all necessary legal information is correctly published and that any applicable regulations are followed correctly.

E&OE, terms and conditions, SLA and policy are subject to change without notice.

7

Terms of websites

bespoke websites

Our websites are built without the use of templates and non-bespoke elements such as styled bootstrap features. Within our services, we define the term ‘Bespoke’ as a digital or physical product that has been designed for the sole and direct use in the project commisioned by you – our customer. 

Our bespoke websites as a product consist of a few key concepts:

  1. Bespoke, unique design.
  2. One time development fee.
  3. Monthly Fixed upkeep fee, includes renewal.

In purchasing a bespoke project from us, we promise that the finished product exchanged is made bespoke and unique to you.

pay-monthly websites

Pay-monthly website plans are fixed-price rolling contracts that allow you – our client – to obtain a professional bespoke website with less initial outlay by spreading the cost over a fixed period.

Our pay-monthly website plans consist of a few key concepts:

  1. Bespoke, unique design.
  2. Fixed contractual, monthly fee.
  3. No renewal or upkeep fees.

web maintenance

Website maintenance is a service we provide that includes any-time content additions, upkeep fees, hosting, renewal fees, redesigns, corrections and support all for one, agreed monthly fee.

Our website maintenance plans consist of a few key concepts:

  1. Support 7-days a week.
  2. Out-of-hours critical support.
  3. Error and content corrections.
  4. No renewal, upkeep or hosting fees.
  5. Content additions (subject to conditions).

We reserve the right to invoice for some content additions, changes, renewals and other un-accounted for costs where we see necessary, subject to our own discretion.

8

COMMUNICATION

phone

Phone calls may be recorded to record and quality purposes.

Voicemails are recorded and logged for record and retrieval purposes.

email

The Internet and email are not 100% secure systems. The e-mail we send and any attachments are for authorised use by the intended recipient(s) only. It should not be copied, disclosed to, retained or used by any other party. If you are not an intended recipient then please promptly delete all copies of the email plus any attachments and inform the sender. Views expressed within email are not necessarily those of Blink Creative Media Limited.

9

STANDARD RATES

Our rates are subject to conditions such as scale of requirements and timeline, and are to be used by our own discretion.

standard charges

Transfer Domain Away : £25

Transfer Website Away : £99

Transfer Domain To : Free

Transfer Website To : £45

Back-up File of Website : £10

Retrieval of Suspended Website : £30

Restoring Website From Backup : £15

Website Redesign (out of contract): £465 s.t.c

Still have questions?

If there’s something you feel we haven’t answered – please don’t hesitate to get in touch.